ph1111 is committed to protecting the personal data of every Filipino player on the platform. This Privacy Policy explains what data we collect, why we collect it, how we use and store it, who we share it with, and what rights you hold under Philippine law.
Your privacy matters to ph1111. This Policy is written in plain, accessible English to be clear for all Filipino players. By registering and using a ph1111 account, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, contact our 24/7 support team via live chat at any time.
This Privacy Policy ("Policy") describes how ph1111 ("ph1111," "we," "us," "our") collects, uses, stores, and protects the personal data of individuals ("you," "Player," "User") who access or use the ph1111 online gaming platform, including the website at ph1111.co and all associated services.
ph1111 operates under the legal framework of the Republic of the Philippines, including Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR") as enforced by the National Privacy Commission ("NPC"). ph1111 is committed to full compliance with the DPA and the principles of transparency, legitimate purpose, and proportionality in all personal data processing activities.
This Policy should be read alongside ph1111's Terms & Conditions, which govern your overall use of the platform. Capitalised terms not defined in this Policy carry the meaning given to them in the Terms & Conditions.
ph1111 is the personal information controller ("PIC") in respect of personal data collected through the ph1111 platform. As PIC, ph1111 determines the purposes and means of processing personal data collected from Players and is responsible for ensuring that such processing is lawful, fair, and transparent under the DPA.
ph1111 has designated a Data Protection Officer ("DPO") responsible for overseeing data protection compliance and serving as the point of contact for all data privacy-related queries, requests, and complaints from Players. You may contact ph1111's DPO via the support email displayed on this platform.
ph1111's Data Protection Officer is registered with the National Privacy Commission (NPC) of the Philippines in accordance with NPC Circular No. 17-01 and related issuances. ph1111's data processing activities are conducted with full regard for the rights of data subjects under RA 10173.
ph1111 collects the minimum personal data necessary to provide a safe, compliant, and high-quality online gaming experience to Filipino players. The categories of personal data ph1111 may collect are described in the table below.
| Category | Data Elements | Why It's Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, age verification (21+), KYC compliance |
| Contact Data | Mobile number, email address | Account communications, OTP delivery, support |
| Identification Documents | Government ID type, ID number, ID image | KYC identity verification on first withdrawal |
| Financial Data | GCash number, Maya number, bank account details (if applicable), transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, technical support |
| Usage Data | Game history, bet amounts, session duration, login timestamps | Account management, responsible gaming, regulatory reporting |
| Preference Data | Game preferences, notification settings, responsible gaming limits | Personalised experience, responsible gaming tool management |
| Communications Data | Support chat transcripts, submitted feedback, complaint records | Customer service, quality assurance, dispute resolution |
ph1111 does not collect special categories of personal data (as defined under the DPA) such as health information, religious beliefs, political affiliations, or biometric data, except where expressly required by Philippine law or regulatory authority direction.
The majority of personal data ph1111 holds about you is provided directly by you during the registration process, when completing identity verification, when making deposits or withdrawals, when contacting our support team, or when adjusting your account settings and responsible gaming preferences.
When you access and use the ph1111 platform, certain technical and usage data is automatically collected by our systems. This includes your IP address, the device and browser you are using, pages visited, game sessions started, bet histories, and login timestamps. This data is collected using standard server logs and, where applicable, cookies and similar technologies as described in Section 10.
When you transact via GCash, Maya, BPI, BDO, Metrobank, or other payment partners, ph1111 receives transaction confirmation data from those providers necessary to credit or debit your ph1111 wallet. ph1111 does not receive or store your full payment credentials; this data remains with the respective payment provider under their own privacy and security frameworks.
For KYC purposes, ph1111 may use third-party identity verification services to validate the identity documents you submit. These services process the document data you provide and return a verification result to ph1111. The processing of your identity documents by such services is governed by their own privacy policies as well as by contractual data processing agreements with ph1111.
ph1111 uses your personal data strictly for the following purposes:
ph1111 will not use your personal data for any purpose incompatible with those listed above without first obtaining your separate, informed consent or as required by applicable Philippine law.
Under the Data Privacy Act of 2012, ph1111 processes your personal data on the following legal bases:
ph1111 does not sell your personal data to unaffiliated third parties. ph1111 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements or legal requirements:
Certified game studios (such as PG Soft, JILI, Pragmatic Play, and Evolution Gaming) and ph1111's core platform technology suppliers may receive limited technical data necessary to deliver their services, such as session identifiers and game event data. These parties are contractually prohibited from using such data for any purpose other than service delivery to ph1111.
To process your deposits and withdrawals, ph1111 shares transaction data with payment providers including GCash, Maya, and partner banks. This sharing is strictly limited to the data necessary to complete the specific transaction. Payment providers process this data under their own privacy frameworks and regulatory obligations.
ph1111 uses regulated third-party KYC service providers to process identity verification requests. Your government ID data is transmitted to these providers over encrypted channels and processed solely for the purpose of identity verification. ph1111 does not store raw ID image data longer than necessary to complete verification.
ph1111 is required by Philippine law to disclose certain personal data to regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC), as well as to law enforcement agencies acting under valid legal authority. Such disclosures are made strictly in accordance with applicable legal requirements and ph1111's internal compliance procedures.
ph1111 may share personal data with legal counsel, auditors, and compliance consultants on a confidential basis where necessary for the provision of professional services to ph1111. These advisers are bound by confidentiality obligations.
No selling of data: ph1111 will never sell, rent, or trade your personal data to advertisers, data brokers, or any unaffiliated commercial third party. This is a firm policy commitment and not subject to exception.
ph1111 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements under Philippine law.
For active accounts, ph1111 retains personal and financial data for the duration of the account relationship. Following account closure, ph1111 will retain your personal data for a minimum of five (5) years from the date of closure, in accordance with AMLA record-keeping requirements and PAGCOR regulatory obligations. Identity verification documents may be retained for up to seven (7) years from the date of verification where required by anti-money laundering regulations.
Technical and usage data (including server logs and game session records) is generally retained for a period of twelve (12) to twenty-four (24) months for security monitoring and fraud investigation purposes. Marketing preference data is retained until you withdraw consent or request deletion, subject to any overriding legal retention obligation.
On expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification. ph1111 maintains documented data retention schedules reviewed annually by the DPO.
ph1111 implements technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, and destruction. These measures include, without limitation:
Notwithstanding the foregoing, no security system is entirely impenetrable. ph1111 cannot guarantee the absolute security of your data transmitted over the internet. You are responsible for maintaining the security of your own login credentials and should immediately notify ph1111 support if you suspect any unauthorised access to your account.
In the event of a personal data breach that poses a real risk to your rights and freedoms, ph1111 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected Players without undue delay as required under the DPA's breach notification provisions.
ph1111 uses cookies and similar session-tracking technologies on the ph1111.co platform. Cookies are small text files stored on your device that allow ph1111 to recognise returning visitors, maintain your session state after login, and collect basic analytics data about how the platform is used.
ph1111 does not use third-party advertising cookies or behavioural tracking cookies that share your data with unaffiliated advertising networks. You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the ph1111 platform.
Under the Data Privacy Act of 2012 and its IRR, you have the following rights in respect of your personal data held by ph1111. To exercise any of these rights, contact ph1111's Data Protection Officer via the live chat support channel or support email.
Request a copy of the personal data ph1111 holds about you and information about how it is being processed.
Request correction of any inaccurate or incomplete personal data ph1111 holds about you, subject to verification.
Request deletion of your personal data where it is no longer necessary, where consent is withdrawn, or where processing is unlawful — subject to legal retention obligations.
Object to ph1111's processing of your data on the basis of legitimate interests or for direct marketing purposes.
Receive a structured, commonly used, machine-readable copy of personal data you provided to ph1111 under consent or contract.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph1111's processing violates the DPA.
ph1111 will respond to verifiable data subject requests within thirty (30) calendar days of receipt, or within such extended period as permitted under the DPA where the request is complex or voluminous. ph1111 may require identity verification before processing a data subject request to protect your data from unauthorised access. Exercise of data subject rights is free of charge except where requests are manifestly unfounded or excessive.
ph1111 does not knowingly collect personal data from individuals under the age of twenty-one (21). The ph1111 platform is strictly intended for adult players aged 21 and above, consistent with PAGCOR's minimum age requirements for casino-style gaming in the Philippines.
If ph1111 becomes aware that personal data has been collected from a person under the age of 21, ph1111 will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered a ph1111 account, please contact our support team immediately via live chat so we can investigate and take appropriate action.
21+ only: Access to ph1111 is legally restricted to adults aged 21 and above. All accounts are subject to age verification. Accounts confirmed to belong to minors will be permanently closed and any associated funds handled in accordance with applicable Philippine regulations.
In some cases, personal data may be transferred to, or processed in, countries or jurisdictions outside the Philippines — for example, by game providers or platform technology suppliers whose servers or operations are located abroad. When such transfers occur, ph1111 ensures that adequate safeguards are in place to protect your personal data to a standard equivalent to that required under the DPA.
Safeguards for cross-border transfers may include: binding contractual clauses between ph1111 and the recipient entity; the recipient entity being subject to equivalent data protection laws; or the transfer being to a country recognised by the NPC as providing adequate protection. ph1111 maintains records of all cross-border data sharing arrangements as required by NPC regulations.
ph1111 may update this Privacy Policy from time to time to reflect changes in our data processing practices, the services we offer, or applicable Philippine law. When material changes are made to this Policy, ph1111 will notify registered Players via their registered contact details at least seven (7) days before the changes take effect, and will update the "Effective" date at the top of this page.
For non-material changes — such as clarifications, formatting updates, or corrections of typographical errors — ph1111 may update the Policy without specific prior notice, subject to updating the effective date. We encourage you to review this Policy periodically to stay informed of how ph1111 protects your data.
Your continued use of the ph1111 platform after any revised Policy becomes effective constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you should stop using the platform and request account closure.
If you have any questions about this Privacy Policy, wish to exercise your data subject rights, have a complaint about ph1111's data processing practices, or need to report a potential data breach, please contact ph1111's Data Protection Officer through the following channel:
24/7 Live Chat Support — Available directly through the ph1111 platform. Our Filipino-speaking support agents are available around the clock and will route data privacy inquiries to the DPO for dedicated handling. Average first response time is under five minutes.
Support Email: [email protected] (plain text — not a clickable link)
If you are not satisfied with ph1111's response to a data privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Privacy at ph1111 isn't just a legal checkbox. These six commitments are built into how the platform works every day.
All personal data transmitted between your browser and ph1111's servers is protected by 256-bit SSL encryption — the same standard used by Philippine digital banks. Your login credentials, KYC documents, and payment data are never transmitted in plain text.
ph1111 will never sell, rent, or trade your personal data to advertisers, data brokers, or unaffiliated commercial third parties. Your data is used solely to operate the ph1111 platform and comply with Philippine law — nothing else.
ph1111 processes all personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012. A registered Data Protection Officer oversees all data processing activities and serves as your point of contact for any privacy queries.
Access to your personal data within ph1111 is strictly role-based. Only authorised staff with a documented, legitimate need can access specific categories of your data. All internal access is logged and subject to regular audit.
ph1111 does not keep your data indefinitely. Documented retention schedules govern how long each category of data is held. On expiry, data is securely deleted or anonymised. Retention periods are set by legal requirements, not business convenience.
In the event of a data breach posing risk to your rights, ph1111 will notify the National Privacy Commission within 72 hours and affected players without undue delay — as required by the DPA. You'll always know if your data has been affected.
World-class data protection, 256-bit encryption, PAGCOR-aligned compliance, and a Filipino team that takes your privacy seriously. That's the ph1111 standard — for every player, every session.
Must be 21 years or older to register and play. Play responsibly.